Open311 GeoReport v2 Established & GeoReport v1 Goes Live

The Open311 specification and implementations have developed rapidly in recent months and several developers and service providers have already integrated the first version of the specification into their technology. San Francisco has also moved their API from just  being available for testing to being deployed as a live, in-production web service. A full list of … Continued

Announcing Open311 DevCamp

On October 24th, The Open Planning Project will host Open311 DevCamp at their NYC office. Please register to attend either in-person or remotely via Eventbrite (it’s free). This is a DevCamp style un-conference to coordinate a standard specification for 311 services. Washington D.C’s 311 API will be a major case-study for developing a more universal … Continued

The Summer of 311 Apps

Since the last update here on 311 technology, a number of new apps have been released from different cities and services. Here’s a quick rundown: SeeClickFix released an iPhone app to interface with their service. New York City released their first official mobile 311 app with the 311 Pix iPhone app. Pittsburg launched their first … Continued

Open311 Summit in October

To further discuss the issues and opportunities surrounding Open 311, we’d like to extend an open invitation to the developer, government, and interested citizen communities to the first Open 311 Summit. At this point, the agenda and format are open for discussion, as are the exact dates, but we are thinking about sometime in late … Continued

Open311 at Gov 2.0 Expo Showcase

In a few minutes, Philip Ashlock from The Open Planning Project will be discussing Open311 at the Gov 2.0 Expo Showcase. Phil will be presenting as part of the “Government as a Partner” panel, along with representatives from Arkansas Recovery Portal, Neighbors for Neighbors, SeeClickFix, and BART.  You can view his slides below or download … Continued

NYC, Boston, and D.C. Make Strides to Improve 311 Services

Over the past week or so there have been significant advancements in the offerings of 311 services in New York, Boston, and Washington D.C.. At the first day of the Personal Democracy Forum on June 29th Mayor Bloomberg announced that the city’s 311 service would now have both a Skype and a Twitter account. So … Continued